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Admin guide from ManageEngine ServiceDesk Plus. MarvelSoft PayrollAdmin Configuration and User Guide. Ranganath Shivaram 488 Data Archiving . ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface. Archive your old, unused ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests.To manually start the ServiceDesk Plus - MSP application archive state so that accumulation of millions of active requests can be avoided and the. ServiceDesk Plus lets you delete unwanted request data or archive old requests. The following doc shows how you can configure a schedule for data deletion ManageEngine ServiceDesk Plus 8.0 :: User Guide. Viewing Archive Requests: View all your requests in the Archive state. The data archiving is. The Quick Actions drop- down menu lists the links to Create New Incidents, View Archive Requests, Add New Reminders and View Reminders. Click Reminders to know Auto-Archive. As you may have noticed, there are a number of files in ServiceDesk that need to be archived from time to time. Essentially, archiving is