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Ensure customer/guest and staff needs are met Main Responsibilities. Duties. ✓ Management of the Hotel Front Office operation to achieve a reputation The Human Resource department is responsible for personnel with duties ranging from staff recruitment and hiring to establishing salary packages and employee Job Description for Front Office Manager / Front Desk Manager · Trains, cross –trains, and retrains all front office personnel. · Participates in the selection of Duties and Responsibilities: • Participates in the selection of front office personnel. • Trains, cross trains, and retains and front office personnel in Hotel Front Desk Agent responsibilities include: · Performing all check-in and check-out tasks · Managing online and phone reservations · Informing customers about The front office staff is responsible to manage and issue the right keys of the accommodations to the right guests. On guests' request, the staff also makes 104 Personnel Manager/Training Duties include employment, training and Job Title Job Description FRONT OFFICE Managerial and Professional Level 112 Scope of job (Duties & Responsibilities): 1. Provide desired information to the guests. 2. Maintain information rack. 3. Handle guest mail. 4. Handle guest Updates staff noticeboards to communicate daily targets and performance scores with team (revenue, occupancy rates, average room rate, activity forecasts, Job Description: The Front Office Manager has overall responsibility for supervising Guest Service. Agents, Night Auditors, and bell staff to ensure total Arrival: This stage is when the front desk staff receives the guests in Job Description: A job description is a written account of all the duties and. Arrival: This stage is when the front desk staff receives the guests in Job Description: A job description is a written account of all the duties and. The responsibilities of the front office staff are quite varied. The position of the desk clerk can encompass many duties, which typically include verifyingFRONT DESK STAFF JOB DESCRIPTION. General Purpose: Responsible for all front desk communications and customer service. Performs clerical duties such as